Frequently Asked Questions

We do not accept association dues payments online or over the phone.

However, automatic payments may be setup by you online through your banking institution that will result in a check payment of the designated amount you request being issued from your bank account. We recommend this option.

When setting up the payment it is made payable to the name of your association at

 P.O. Box 4129 Winter Park , FL 32793-4129

An estoppel certificate, of which the fee cannot exceed $250.00 per Florida Statutes, is a legal document provided by the seller's Homeowner's or Condominium Owner's Association, outlining the current owner's financial standing, past due balances, current fees due and lists all future special assessments due.

As stated by Florida Statue 720.30851, within 10 business days after receiving a written or electronic request for an estoppel certificate from a parcel owner or the parcel owner’s designee, or a parcel mortgagee or the parcel mortgagee’s designee, the association shall issue the estoppel certificate. If a rush fee of $100.00 is paid, the estoppel certificate must be delivered within 3 business days.

A transfer fee is a transactional fee to cover the expenses of the management company updating the association's records & documentation, required actions, and the distribution of the HOA's governing documents.

A Homeowners' Association is a legal entity created for the purpose of developing and managing a community of homes. The HOA is given the authority to enforce the Covenants, Conditions, and Restrictions (CC&Rs) of the association and to maintain the common areas of the association. The respective CC&Rs of each association are sent to every new owner. 

A property management company is contracted by the Board of Directors of the community and is responsible for a myriad of services. These services include, but are not restricted to, collecting HOA dues & assessments, bookkeeping, overseeing general maintenance of the common areas, and overall day to day administration of the association.